We already chased the shiny thing
Every MSP is being told it has to do AI. I've felt that pressure before, except back then it was Dynamics, and I treated enthusiasm like it was a business plan.
Leadership
I'm a great starter, and I'm working on the finishing part
I have massive ADHD and a squirrel for a mascot, so starting things has never been my problem. Here's what I'm doing to actually finish them as a CEO.
The rebrand we got wrong (and why we started a podcast about it)
Naming the company after a product seemed smart at the time. Michelle Serna and I tell the whole story, mistakes included, in Episode 1 of The Nova Effect.