Series · 8 parts

Microsoft is useful, but too often unfinished

I'm a Microsoft fan, which is exactly why I'm allowed to have notes. Each post covers the problem, what we do about it today, and one specific ask. And when Microsoft gets it right, they get the credit too.

  1. Part 1

    Dear Microsoft: Entra already knows who my manager is

    You set a manager in Entra and Dynamics Sales Hub acts like it never happened. Some orgs need an override, but the default should just work.

    October 6, 2026
    2 min
  2. Up next

    7 more parts are on the way. New ones show up here as they publish.